Financial Information
We Are In-Network With Many PPO Insurances
Our practice participates as in-network with select PPO dental plans listed below. We update these as our practice modifies. Please refer to your insurance information as a guide as some plans are considered in-network via insurance leasing practices and will not always be a direct reflection as listed below.
Our practice participates in the following insurance plans:
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AETNA PPO
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METLIFE PPO
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CIGNA PPO (CIGNA ADVANTAGE is considered out-of-network at PPO rates)
Our practice provides electronic submission on behalf of the policy holder to provide prompt reimbursement for all claims, including those utilizing out-of-network benefits. Payment for services rendered is due on the day of service.
Filing Your Insurance Claim
We will continue to provide our families with information surrounding your insurance benefits. If there are any changes to your plan, please notify us in a timely manner to access said benefits. It is a timely process for some insurance companies, in which case same-day change notification may not always be accommodated and services would be collected for and submitted once all information is attained.
Please keep in mind that our primary focus is to render dental care, emergency services, preventive care and frenectomy release of tethered lips and tongues. We are committed to using our hours to meet our community's dental needs and foster the love, health and wellness of our littles in their oral and systemic health. With that being said, we wish to bring clarity to the time we can commit for management of outstanding claims exceeding 90 days. We regrettably may need to turn these over to a third party to manage collection for services rendered and due.
As always, it is a pleasure for Chevy Chase Pediatric Dentistry to be your provider of dental care and frenectomy services for your littles! We look forward to the years ahead.
Should you have questions regarding your account, please contact our Office Manager at:
Office: (301) 272-1246 or
Email: hello@chevychasekids.dentist
Patient Responsibility
Payment Expectations
We send statements and provide prompt payment links to our families for receipt of payment for services rendered. Please be advised that once an account reaches 90 days past due, it is delivered to the management team of a collection agency and no longer within our control. Please understand the consequences of this transfer of your account.
Due to the extended time dedicated by all members of our team, all nitrous and sedation appointments are reserved via full payment of nitrous or sedation fees - no exceptions.
Schedule Changes
We understand changes occur in our daily schedules, however, our office dedicates much effort to the repeated confirmation reminders for upcoming appointments. Our practice reserves the right to not further delay other patients' appointments for tardiness exceeding 10 minutes. If you are running behind, please call us promptly as we may no longer be able to accommodate you.
Late Cancellation Fees
Late cancellations (less than 48 hours), no-shows or tardiness for appointments result in a $50 per appointment fee, to be collected prior to any further appointments being granted--no exceptions. Our entire team coordinates to provide all patients proper and timely care while managing emergency needs of incoming patients. We all appreciate a mutually respectful relationship surrounding timeliness.
Payment Options
Credit Card Payment
We accept all major credit cards, including Visa, MasterCard, Discover, and American Express.
Flexible Spending Accounts
In some cases, employers offer pre-tax spending accounts referred to as Flex Spending Accounts or FSAs that you may use for medical expenses. Some patients are surprised to find that dental health costs are included as a medical expense. You may want to check with your employer to see if they offer Flex Spending options.
Cash Payment
Our office primarily manages all payment options through a debit or credit card option to avoid any confusion about payment. However, if this is your preferred method, we will provide a signed record in your family account for this payment method.